Giving and Receiving Feedback

Giving and Receiving Feedback

Building Constructive Communication

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Nearly everyone has experienced the discomfort of giving or receiving criticism. or feedback. Employees, supervisors, parents, and sons and daughters alike grapple with the difficulty of discussing anything potentially negative. This book shows how to get rid of the negative connotations and use this type of communication as a vehicle for growth that would not happen otherwise. It offers guidelines for setting realistic goals and expectations. The author elaborates with a new section on gender, self-image and criticism and offers updated case studies that illustrate her principles.
Publisher: Crisp Publications ; Distribution to the U.S. trade [by] National Book Network,
Edition: Rev. ed
ISBN: 9781417524907
1417524901
1560524308
Branch Call Number: REM
Characteristics: 1 online resource (vi, 104 p.) : ill

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