The Psychopath Factory
How Capitalism Organises EmpathyBook - 2016
"The Psychopath Factory: How Capitalism Organizes Empathy examines how the requirements, stimuli, effects and environments of work condition our empathy. In some cases, work calls for no empathy--characters who don't blink or flinch in the face of danger nor crack under pressure. In other cases, capitalism requires empathy in spades--charming, friendly, sensitive and listening managers, customer service agents and carers. When workers are required to either ignore their empathy to do a job, or dial it up to increase productivity, they are entering a psychopathic modality ... Capitalism pressures us to feign empathy and leverage social relationships on one hand, whilst being cold and pragmatic on the other. We are passionate and enthusiastic whilst keeping a professional distance.
Publisher: London : 2016. Repeater Books,
Branch Call Number: ANF 158.7 ADAM
Characteristics: 149 pages ; 20 cm
Alternative Title: How capitalism organises empathy